Connected Properties Sales Manager

Job Description: About Us At Cable One and our family of brands, we keep our customers and associates connected to what matters most. For our associates, that means a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace. Role Overview The Connected Properties Sales Manager will lead the strategy, execution, and growth of Sparklight’s property-wide managed connectivity and data services business across multi-dwelling communities and large hospitality properties, including resorts, destination properties, hotel ownership groups, hotel management companies, large hotel chains, student housing, senior living, and other property-based environments. This role is responsible for building and leading a consultative sales motion centered on the complete resident, guest, and property connectivity experience. The manager will develop the sales team, identify strategic opportunities, build relationships with key customer stakeholders, and coordinate internal resources from discovery and solution design through contracting, deployment, adoption, and expansion. Key Responsibilities Connected Properties Strategy & Sales Leadership Develop and execute the Connected Properties sales strategy, target-account priorities, territory approach, pipeline requirements, and growth plans across assigned marketsLead and develop Connected Properties Account Executives through clear expectations, field coaching, opportunity reviews, skill development, and consistent sales cadencesBuild a repeatable consultative sales motion that clearly differentiates managed connectivity and associated data services from traditional bulk cable modem and video agreementsProvide regular updates to leadership on pipeline, forecast, performance, market activity, risks, and support needs Market Development & Opportunity Identification Identify, qualify, and prioritize strategic opportunities across multi-dwelling communities, resorts, destination properties, hotel portfolios, student housing, senior living, and other property-based segmentsDevelop market and account plans that target high-value properties, ownership groups, developers, operators, and management organizationsBuild executive relationships with property owners, developers, real estate investment organizations, property management companies, resort operators, hotel ownership and management groups, and other key stakeholdersRepresent Sparklight at customer meetings, property visits, industry events, and market-development activities Consultative Solution Selling Ensure connected property solutions incorporate the appropriate data services, internet access, bandwidth, network architecture, resiliency, and service requirements needed to support the property-wide experienceLead a sales motion focused on in-unit and guest-room Wi-Fi, property-wide connectivity, data services, common areas, conference and amenity spaces, resident and guest onboarding, property operations, and portfolio-wide technology standardsGuide discovery around managed Wi-Fi, internet access and data connectivity, centralized network visibility, staff networks, cameras, access control, amenities, IoT devices, smart-property technologies, and future connected-property needsCoach the team to position resident, guest, property, and business outcomes rather than individual products or technical featuresLead deal strategy, executive presentations, business-case development, proposal positioning, commercial structure, negotiations, and internal approvals for complex opportunities Pipeline, Forecasting & Performance Management Maintain accountability for prospecting, pipeline creation, opportunity progression, follow-up discipline, forecast accuracy, and execution against commitmentsEnsure accurate account, activity, opportunity, next-step, close-date, risk, and forecast information is maintained in SalesforceDevelop and improve discovery standards, qualification criteria, playbooks, pricing guidance, proposal tools, and implementation handoff requirementsMonitor customer needs, competitive approaches, technology trends, and field feedback to identify opportunities for improvement and growth Customer Lifecycle & Expansion Support customer adoption, executive governance, retention, renewal, reference development, and portfolio expansion across MDU and hospitality propertiesIdentify opportunities to expand managed connectivity and data services capabilities across additional properties, common areas, property operations, and connected-property use casesPromote a responsive, consistent customer experience aligned with Sparklight standards Qualifications 5+ years of experience in B2B, enterprise, MDU, hospitality, broadband, managed services, networking, Wi-Fi, technology, commercial real estate sales, or a comparable consultative sales environment2+ years of sales leadership, team-lead, or coaching experience preferredDemonstrated ability to lead complex sales cycles involving executive, operational, financial, technical, legal, and cross-functional stakeholdersExperience building pipeline, inspecting opportunities, coaching sales behavior, and producing reliable forecasts through SalesforceWorking knowledge of property-wide connectivity, managed Wi-Fi, wired and wireless networking, construction dependencies, implementation planning, or related technology solutionsStrong financial and commercial acumen, including recurring revenue, total contract value, return considerations, and deal riskExcellent presentation, negotiation, written communication, organizational, and cross-functional leadership skillsExperience with MDU, resort, hotel, hospitality portfolio, student housing, senior living, or bulk opportunities preferredAbility to travel as needed to support customers, property visits, field activity, and team development