On Property Sales Manager

Job Description

Key Responsibilities

Required Qualifications

Preferred Qualifications

Benefits

Pay

Schedule

The On-Property Sales Manager is responsible for proactively driving top-line revenue at City Express by Marriott in the New Orleans area. This role owns the property's local sales effort across transient (LNR), small group, extended-stay, and SMERF segments, while supporting catering and meeting room revenue where applicable.

• Develop and execute the property's annual Sales & Marketing Plan in partnership with the General Manager and Area Director of Sales.
• Solicit, qualify, negotiate, and close new business across transient, group, and extended-stay segments; maintain and grow existing accounts.
• Manage the property's Local Negotiated Rate (LNR) program through MarRFP, including RFP responses, rate loading, and account production tracking.
• Celebrate a minimum of 10–15 proactive outside sales calls and 20+ outbound prospecting calls per week.
• Host site inspections, FAM tours, and client entertainment for prospective and existing accounts.
• Operate and stay current on Marriott sales systems: CI/TY (Consolidated Inventory / Total Yield), Opera Sales & Catering or MeetingBroker, MarRFP, SFAWeb|CI, MGS (Marriott Global Source), eFast, and Cvent/Lanyon RFP tools.
• Partner with the Revenue Manager / Area Revenue Team on displacement analysis, rate strategy, group ceilings, and pickup management.
• Manage group blocks from contract through pickup: rooming lists, cut-off dates, attrition tracking, and post-stay billing reconciliation.
• Cook up meeting room and small catering business where the property offers function space; serve as the on-property contact from booking through execution.
• Maintain accurate account, contact, and booking data in CI/TY; deliver weekly pace and production reports to the GM and ADOS.
• Drive Marriott Bonvoy for Business and Bonvoy Events enrollments among corporate and meeting planner contacts.
• Represent the property at local industry events: NOMCVB (New Orleans & Company), HSMAI New Orleans Chapter, MPI Gulf States, local Chamber of Commerce, and travel industry trade shows.
• Monitor STR reports, comp set performance, and market trends; adjust sales strategy accordingly.
• Support GSS and Bonvoy goals through warm handoffs to the front office team and post-stay follow-up with key accounts.
• Operate within the approved sales and entertainment budget.

Required Qualifications

• Minimum 2 years of hotel sales experience, with at least 1 year at a Marriott-branded property (City Express, Fairfield Inn, SpringHill Suites, Courtyard, TownePlace Suites, Residence Inn, or similar select-service brand strongly preferred).
• Working knowledge of Marriott sales systems: CI/TY, MarRFP, MGS, and SFAWeb|CI.
• Demonstrated track record of meeting or exceeding individual revenue and room-night goals.
• Strong prospecting, negotiation, and closing skills.
• High school diploma or GED required; bachelor's degree in Hospitality, Business, Marketing, or related field preferred.
• Valid driver's license and reliable transportation for outside sales calls in the greater New Orleans MSA.
• Proficiency with Microsoft Office (Outlook, Excel, Word, PowerPoint).
• Ability to travel locally up to 50% for sales calls, site tours, and industry events.

Preferred Qualifications

• Bilingual English/Spanish strongly preferred — aligned with City Express brand identity and the New Orleans area's growing Latin American corporate and leisure traveler base.
• Established book of business or relationships in one or more of the following New Orleans segments: CBD corporate, port/cruise crew and contract, oil & gas (offshore rotation), healthcare (Ochsner, LCMC, Tulane Medical), government/military, university/sports, film production, or SMERF.
• Prior experience opening a property or transitioning a hotel to a new flag.
• Familiarity with CVB/DMO partnerships (New Orleans & Company, Jefferson CVB, Louisiana Northshore).
• Experience with extended-stay segment selling (project-based, relocation, insurance/CLC).

Benefits

This company is an equal opportunity employer.

Pay

$45,000

Schedule

Hours Per Week: 40