Concierge Specialist - Membership Account Specialist
American Heritage Credit Union · Philadelphia, PA · 5 mo ago
Customer ServiceFull-time
About the role
This is a full-time position based in our headquarters in New York City. The role involves working closely with cross-functional teams to drive product development and innovation.Responsibilities
- Collaborate with product managers and designers to define and prioritize features.
- Conduct user research and analyze data to inform product decisions.
- Develop and maintain strong relationships with key stakeholders across the organization.
- Stay current with industry trends and emerging technologies relevant to the product area.
Requirements
- Bachelor’s degree in Computer Science, Engineering, or related field.
- At least 3 years of experience in product management or a similar role.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
Qualifications
- Experience with agile methodologies and software development lifecycle.
- Knowledge of market analysis tools and techniques.
- Ability to manage multiple projects simultaneously and meet deadlines.
Skills
- Proficient in Microsoft Office Suite.
- Experience with project management tools such as Jira or Trello.
- Understanding of data visualization tools like Tableau or Power BI.