Membership Specialist

ESSENTIAL DUTIES & RESPONSIBILITIES

• Lead Generation & Appointment Booking
• External marketing, promotions, and prospecting
• Internal marketing and prospecting
• Book membership appointments through productive phone activities
• Maintain guest appointments to meet or exceed monthly guest goals
• Guest Touring, Membership Presentations, & Personal Production
• Present the “Fitness Tour” to 100% of guests
• Present membership options to non-members
• Ensure managers meet with new members to close sales
• Meet or exceed monthly financial goals for Personal Sales Room
• Customer Service
• Follow up with members to ensure satisfaction
• Provide exceptional customer service
• Maintain a clean and operational facility
• Save members from canceling their memberships
• Miscellaneous
• Sales Schedule: Work weekends and holidays as scheduled
• Mandatory Meetings: Attend monthly and daily production meetings
• Uniform Policy: Wear appropriate attire and clock in/out for shifts

REQUIRED QUALIFICATIONS

• Knowledge, skills & abilities
• In-depth knowledge of sales practices and techniques
• General understanding of Fitness Industry
• Ability to work with computers
• Good interpersonal communication skills
• Excellent customer service skills
• Independent, self-starter with strong organizational skills
• Team player
• Adhere to meal and rest break periods and clock in/out for all shift times
• Minimum certifications/educational level
• High school degree or GED required
• Must complete company sales training and orientation program
• Minimum experience
• 1-2 years sales experience preferred
• Physical Requirements
• Able to lift 45 lbs
• Typing, using the telephone and computer mouse
• Frequent sitting, standing, walking, and stair climbing
• Ability to demonstrate proper fitness techniques

About the Role

Train Different, Live Different, Work Different. At UFC GYM we inspire others to reach their potential in and out of the gym. We are passionate about maximizing potential – in our members, our teammates and ourselves. Think big, don’t settle and change lives including your own. If you believe in excellence, value a high-performance lifestyle and are passionate about enriching lives through health and fitness, then you belong here.

UFC GYM is an original. The Original. We are proud to be the global leader in mixed martial arts inspired fitness and conditioning. Forged from the partnership of two powerhouses, the Ultimate Fighting Championship and New Evolution Ventures (NEV), we empower everyone to access the training benefits and programs of elite UFC athletes.

UFC GYM is more than a brand. We are a community of fitness committed individuals who believe in the power of a team approach. Your success is our success. Join our family and find out!