Concierge - Receptionist

About the role

We are seeking a dedicated Concierge - Receptionist to join our team! The Concierge - Receptionist is the first point of contact at the Community and will greet all internal and external customers that come into the community. The Concierge should have a positive and warm 'Yes I Can' attitude in providing the customer service needs of our retirement communities.

Responsibilities

• Answer and direct all in-coming phone calls
• Greet all customers and direct them as needed
• Have working knowledge as to the roles and responsibilities of management staff
• Ability to communicate effectively the services and products that Community offers
• Assist Business Manager with AP coding, statements, and Resident Trust Fund

Benefits

• Health, Dental, & Vision Care Plans with company cost share (full-time only)
• Company paid Employee Assistance Program (EAP) that includes counseling sessions for Team Members and their Family
• 401(k) with company match
• PTO
• Holiday Premium Pay
• Volunteer Time Off
• Competitive Wages & Shift Differentials
• Referral Bonus
• Service Award Bonus
• Career Path Development
• Tuition Assistance & Certification Course Payment
• Fun & engaging team environment

Schedule

Every Saturday & Sunday