Concierge-PM Shift

Positions

Concierge Shifts
Time and Days: Friday and Saturday, 3:30PM to 8PM

About the role

Ivy Park at Monterey is a premier senior living community managed by Oakmont Management Group. We provide exceptional quality, comfort, and care with five-star services and amenities. Our mission is to promote continuing independence and meaningful lifestyles for residents.

Responsibilities

• Provide all residents, guests, and visitors with exceptional customer service.
• Answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner.
• Monitor the Emergency Alert System and immediately respond to every call.
• Effectively manage business center and process incoming and outgoing mail.
• Maintain a safe and secure environment for all staff, residents, and guests, following established safety standards.
• Encourage teamwork through cooperative interactions with co-workers and other departments.

Requirements

• Must be at least 18 years of age.
• High school diploma or equivalent.
• Prioritize two (2) years of experience in a hospitality setting or prior senior living community.
• Excellent customer service skills.
• Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.).
• Possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families.
• Pass a Criminal Background check and Health Screening tests, including physical and TB Tests.

Qualifications

• Must pass a Criminal Background check and Health Screening tests, including physical and TB Tests.
• Must be able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.).
• Must possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families.
• Must pass a Criminal Background check and Health Screening tests, including physical and TB Tests.
• Must be able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.).
• Must possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families.

Skills

• Exceptional customer service skills.
• Ability to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.).

Benefits

• Medical, Dental, and Vision benefits.
• Vacation, Personal Day, Sick Pay, Holidays.
• Complimentary Meals.
• Bonus Opportunities.
• Company Paid Life Insurance.
• Team Member Discount Program (LifeMart).
• 401(k) Savings Plan with Company Match.
• Recognition Programs.
• Student Loan Refinancing.
• Pet Insurance.
• Employee Assistance Program.
• Emergency Financial Assistance.

Pay

Pay Range: $17.00-$18.00

Schedule

Time and Days: Friday and Saturday, 3:30PM to 8PM