Concierge (Part Time/every other weekend)

Seaton Senior Living, part of the Discovery Senior Living family of companies, is a recognized industry leader in performance, innovation, and lifestyle personalization. As one of the nation’s leading senior living operators, we serve nearly 2,000 residents across the Mid Atlantic. Our communities are located throughout the Mid Atlantic—including Pennsylvania, New Jersey, Delaware, Virginia, and Maryland—where we are dedicated to creating exceptional experiences for our residents through operational excellence, personalized care, and a commitment to enriching lives every day.

Benefits

• Competitive wages
• Access to wages before payday
• Flexible scheduling options with full-time and part-time hours
• Paid time off and holidays (full-time)
• Comprehensive benefit package including health, dental, vision, life, and disability insurances (full-time)
• 401(K) with employer matching
• Paid training
• Opportunities for advancement
• Meals and uniforms
• Employee Assistance Program

Responsibilities

• Carries out telephone answering and reception duties as required
• Takes complete messages with pertinent information and communicates messages to the intended recipient
• Greets residents and visitors, answers inquiries, and gives directions
• Collates brochures for the marketing department
• Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff
• Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary
• Manages appointments for residents and family members such as hairdresser, transportation, etc.
• Maintains and keeps desk and entry area neat and organized
• Organizes and distributes mail to residents, Executive Director, and Department Coordinators
• Maintains resident forms for miscellaneous credits
• Maintains adherence to all company personnel policies and established operating policies and procedures
• Other duties as assigned

Requirements

• High school diploma or general education degree (GED) preferred
• One to three years customer service experience and/or training; or equivalent combination of education and experience