Concierge (part time-every other weekend)

Position Summary

We are seeking a warm, professional, and dependable Concierge to join our team. In this role, you will provide courteous and efficient reception services to residents, staff, and visitors while serving as a central communication hub during both daily operations and emergencies. This is a great opportunity for someone who is patient, compassionate, and service-focused, and enjoys creating a welcoming environment for others.

Schedule

Saturday & Sunday Every other weekend

Pay

$16 per hour

Location

Caretta Senior Living
1910 County Rd C E, Maplewood, MN 55109

Key Responsibilities

• Greet and assist residents, visitors, and staff in a professional and courteous manner
• Answer phones and respond to inquiries promptly and accurately
• Maintain confidentiality and handle sensitive information with discretion
• Monitor lobby and reception areas to support resident safety and awareness
• Accurately take and relay messages, prioritizing urgent matters
• Follow security procedures including monitoring keys, pagers, and camera systems
• Be knowledgeable of community services and assist with general inquiries
• Respond to emergencies including fire, severe weather, power outages, resident elopement, and 911 calls following community procedures
• Perform administrative and support tasks
• Complete assigned duties within designated timeframes
• Adhere to all GLMC policies and procedures

Qualifications

• Minimum 1 year of receptionist experience (multiline phone system preferred)
• High School Diploma or GED
• Strong customer service and interpersonal skills
• Strong communication, problem-solving, and judgment abilities
• Ability to relate to and support an aging population
• Basic computer proficiency in Microsoft Office and Excel
• Pleasant and professional phone presence
• Professional appearance and demeanor
• Patient, compassionate, and service-oriented approach
• Ability to read, write, spell, perform basic math, and communicate effectively in English