Concierge/Front Desk Casual - Days

About the role

The mission of The Waters is "To create a sense of community where everyone THRIVES." Every team member is a direct reflection of The Waters, and attracting and investing in professional, caring, and compassionate team members is essential to this mission. The Waters wants its team members to feel inspired and to THRIVE, just as its residents do.

The Waters Values: Teamwork, Humility, Responsibility, Innovation, where Victories are celebrated and Every moment matters! Where you can THRIVE!

Responsibilities

• Takes care of the needs and requests of residents and guests.
• Acts as the main point of contact for information or assistance in the community.
• Serves as the face of the community.
• Manages the hub for resident and guest activity planning.
• Possesses a warm and inviting personality.
• Responds to guest and team member requests in a timely manner.
• Represents The Waters Senior Living in a professional manner.

Qualifications

• Provide excellent hospitality to our seniors.
• Create a fun, engaging, and caring environment for residents.
• Engage resident's family and friends and take time to visit with them.
• Serve as the face of the community.
• Assist with the development and implementation of new, innovative ways to help residents, families, and guests experience The WatersWay.
• Advanced education in hospitality or a related field preferred.
• Minimum of two years' experience as a concierge or in a related position required.

Benefits

• Paid holidays; double time for holidays worked.
• Instant access to 50% of earned but unpaid income with OnShiftPTO, use it as you earn it.
• Medical and Dental Benefits available the 1st of the month.
• 401k, fully vested.

Schedule

Every other Saturday and Sunday 9AM - 4PM with willingness to pick up extra shifts.