Front Desk Concierge Weekends

Responsibilities

• warmly welcoming and directing all incoming visitors and guests
• becoming a “go-to” person for residents, guests and team members who have questions or need assistance overnight
• answering and monitoring phone calls
• responding to resident concerns
• providing support for other departments
• carrying out regular rounds of the campus to support the overall well-being of the Touchmark community

Requirements

• a sincere commitment to memorable customer service and hospitality
• a high school diploma or equivalent
• some experience in a customer service or hospitality position
• experience and/or understanding of security procedures
• CPR/First Aid certification
• an enthusiastic, positive attitude
• comfortable answering phones while greeting and providing information to residents, prospective residents and guests
• excellent at handling multiple tasks simultaneously
• a working knowledge of Microsoft Office applications and basic office equipment
• able to maintain patient and tactful composure when dealing with residents, family members, staff members and visitors

Qualifications

• passionate about providing the highest level of customer service and hospitality
• enjoy working with actively aging adults

Benefits

• Paid time off
• Retirement plan
• On-Demand Pay allows you to access your pay as you earn it

Schedule

Saturday and Sunday

Pay

Competitive compensation and benefits package