Weekend Concierge Front Desk (Part Time)

About the role

Planned Companies is seeking courteous and knowledgeable Front Desk Associates and Doormen to greet tenants, guests, and vendors, provide personalized services, and help maintain a welcoming and safe environment at the Philadelphia, PA 19103 location.

Responsibilities

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop and maintain relationships with tenants to provide individualized experiences based on their personalities, lifestyles, needs, and expectations.
• Schedule reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Plan and organize on‑site events on‑site.
• Provide direction, referrals, and assistance accessing local entertainment, dining, retail, sporting events, tourist attractions, and car services.
• Document, secure, and track mail, deliveries, and vendor services at designated areas.
• Answer telephones, monitor the lobby, and maintain and control keys and access cards.

Requirements

• 3+ years of customer service experience.
• Desire and passion to provide a warm and welcoming hello to everyone.
• Excellent written and verbal communication skills.
• Basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, self‑assured, able to multitask with good time‑management.
• Ability to lift up to 50 lbs when needed.

Benefits

• Full‑time employees (30+ hours per week) are eligible for medical, dental, vision, and other ancillary benefits.
• All employees (full‑time and part‑time) are eligible to participate in the company’s 401K plan with an employer match.

Pay

$18 per hour

Schedule

Part‑time, Saturday‑Sunday, 4 pm – 12 am