Concierge

Job Summary

To Learn More, please review the Benefits Eligibility Summary

Concierge

• Complete guest notes into the reservation and concierge system in a timely and complete manner.
• Review all arrivals to ensure all instructions and billing requests have been addressed properly.
• Respond to guest inquiries with accurate information regarding hours of outlet operation, directions, car rentals, airline shuttle service, etc.
• Active in the promotion of in-house events and adventure programming.
• Maintain a high level of professionalism.
• Anticipate guests' needs, respond promptly and acknowledge all guests.
• Communicate guest requests with other departments as needed.

Skill Requirements

• Ability to sit or stand for long periods of time.
• Desire to learn and grow.
• Must be able to communicate fluently in English.

Preferred Qualifications

• At least one year of high-end guest service experience in a property of similar size and quality.
• College degree with an emphasis in Hospitality.

Employee Benefits

• Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Job Responsibilities

Complete guest notes into the reservation and concierge system in a timely and complete manner.
Review all arrivals to ensure all instructions and billing requests have been addressed properly.
Respond to guest inquiries with accurate information regarding hours of outlet operation, directions, car rentals, airline shuttle service, etc.
Active in the promotion of in-house events and adventure programming.
Maintain a high level of professionalism.
Anticipate guests' needs, respond promptly and acknowledge all guests.
Communicate guest requests with other departments as needed.

Job Requirements

• Starting Wage: $20.00/hr - $23.00/hr
• Employment Type: Winter Seasonal 2026/2027
• Shift Type: Full Time and Part Time hours available
• Minimum Age: At least 18 years of age
• Housing Availability: Yes

Pay Range

The expected pay range is $20.00/hr - $23.00/hr. Individual compensation decisions are based on a variety of factors.

Application Information

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).