Concierge

About the role

Bridge View Nursing Home is committed to providing compassionate, high-quality care in a warm and welcoming environment. We are seeking a friendly, professional, and customer-focused Concierge to serve as the first point of contact for residents, families, visitors, and staff.

Responsibilities

• Welcome residents, visitors, and vendors with courtesy and professionalism.
• Answer and direct incoming phone calls.
• Manage the front desk and visitor sign-in/sign-out process.
• Provide information and assistance to residents, families, and guests.
• Coordinate deliveries, mail, and packages.
• Maintain a clean, organized, and welcoming reception area.
• Respond to inquiries and communicate effectively with nursing and administrative staff.
• Assist with administrative and clerical tasks as assigned.

Requirements

• High school diploma or equivalent.
• Previous customer service, receptionist, or concierge experience preferred.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Basic computer and telephone skills.
• Compassionate, dependable, and professional demeanor.

Benefits

• Competitive pay
• Health, dental, and vision insurance (for eligible employees)
• Paid time off
• Opportunities for career growth
• Supportive team environment