Concierge

Responsibilities

• Answers telephone and directs the caller to the appropriate individual.
• Provides information such as community address, directions to the community location, community fax numbers, company website, and other related information.
• Greets and directs visitors to the community.
• Sorts and forwards incoming mail.
• Captures and coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.).
• Handles incoming correspondence and emails.
• Resolves customer questions and concerns.

Requirements

• Enjoy providing exceptional customer service and care to our senior residents.
• Appreciate the value of being a dependable & responsible member of greater team.

Qualifications

• High school diploma or equivalent.
• Experience in customer service is preferred but not required.
• Strong communication skills.
• Ability to multitask and prioritize tasks.
• Basic computer skills including Microsoft Office.

Benefits

• Competitive wage/salary.
• Health and dental insurance.
• 401k with company match.

Pay

Commensurate with experience.

Schedule

Flexible scheduling.