Jobs · Customer Service · Missouri

Concierge

Sonida Senior Living · O'Fallon, MO · 2 mo ago
Customer ServiceFull-time

Responsibilities

  • Answers telephone and directs the caller to the appropriate individual.
  • Provides information such as community address, directions to the community location, community fax numbers, company website, and other related information.
  • Greets and directs visitors to the community.
  • Receives, sorts, and forwards incoming mail.
  • Captures and forwards outgoing mail.
  • Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.).
  • Resolves customer questions and concerns.

Requirements

  • Enjoy providing exceptional customer service and care to our senior residents.
  • Appreciate the value of being a dependable & responsible member of greater team.

Qualifications

  • High school diploma or equivalent.
  • Experience in customer service is preferred but not required.
  • Ability to communicate effectively both verbally and in writing.
  • Basic computer skills including Microsoft Office.
  • Must be able to lift up to 25 pounds.

Benefits

  • Competitive wage/salary.
  • Health and dental insurance.
  • 401k with company match.

Pay

Commensurate with experience.

Schedule

Flexible scheduling.

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