Concierge
Sonida Senior Living · O'Fallon, MO · 2 mo ago
Customer ServiceFull-time
Responsibilities
- Answers telephone and directs the caller to the appropriate individual.
- Provides information such as community address, directions to the community location, community fax numbers, company website, and other related information.
- Greets and directs visitors to the community.
- Receives, sorts, and forwards incoming mail.
- Captures and forwards outgoing mail.
- Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.).
- Resolves customer questions and concerns.
Requirements
- Enjoy providing exceptional customer service and care to our senior residents.
- Appreciate the value of being a dependable & responsible member of greater team.
Qualifications
- High school diploma or equivalent.
- Experience in customer service is preferred but not required.
- Ability to communicate effectively both verbally and in writing.
- Basic computer skills including Microsoft Office.
- Must be able to lift up to 25 pounds.
Benefits
- Competitive wage/salary.
- Health and dental insurance.
- 401k with company match.
Pay
Commensurate with experience.
Schedule
Flexible scheduling.