Jobs · Customer Service · Ohio

Concierge

Sonida Senior Living · Mansfield, OH · 4 mo ago
On-siteCustomer ServicePart-time

Community Overview

The Waterford at Mansfield is a Sonida Senior Living community located in CITY, STATE. We provide quality care to residents in an INDEPENDENT LIVING, ASSISTED LIVING, MEMORY CARE community. We offer a comprehensive benefit package including competitive wages/salaries, health and dental insurance, 401k with company match, and much more.

Responsibilities

  • Answers telephone and directs the caller to the appropriate individual.
  • Provides information such as community address, directions, community fax numbers, company website, and other related information.
  • Greets and directs visitors to the community.
  • Sorts and forwards incoming mail.
  • Codifies and delivers express mail services (FedEx, UPS, etc.).
  • Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.).
  • Resolves customer questions and concerns.

Qualifications

  • Enjoy providing exceptional customer service and care to our senior residents.
  • Appreciate the value of being a dependable & responsible member of the greater team.

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