Concierge

Welcome to SINGH MANAGEMENT CO., LLC. as a Concierge in Canton, MI. If you have worked here before, please enter the username you used when you worked at this company or use your personal email address you used for your account.

About the role

As a Concierge, you will be responsible for providing exceptional customer service, managing guest requests, and ensuring the comfort and satisfaction of all hotel guests. You will also assist with housekeeping tasks and maintain the cleanliness and organization of the guest rooms.

Responsibilities

• Handle guest inquiries and requests promptly and courteously.
• Manage housekeeping tasks, including room cleaning and linen changes.
• Assist with front desk operations, such as check-in and check-out procedures.
• Maintain guest rooms and common areas in a clean and organized manner.
• Ensure that all guest needs are met, including special requests and emergency situations.

Requirements

• At least one year of experience in hospitality or related field.
• Excellent communication skills, both verbal and written.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite.
• Knowledge of hotel policies and procedures.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license and reliable transportation.

Skills

• Customer service orientation.
• Attention to detail.
• Problem-solving abilities.
• Time management skills.

Benefits

• Comprehensive health insurance coverage.
• Flexible schedule options.
• Professional development opportunities.

Pay

The pay for this position is $18.50 per hour.

Schedule

Shifts are typically from 7:00 AM to 3:00 PM, Monday through Friday, with some weekend availability.