Concierge

Legend Senior Living® · Oklahoma City, OK · 1 wk ago

Customer Service$30k/yrFull-time

A certified Great Place To Work (voted by associates) 8 years in a row!

Serves as the frontline ambassador to all residents and guests providing the highest level of customer service, especially as it relates to new residents
Receives initial customer and resident concerns and directs them to the appropriate department for follow-up
Maintains a strong knowledge of the local community and provides residents and guests with information regarding festivals, events, attractions, restaurants, tours and transportation schedules in the surrounding area
Covers resident parking and valet needs, and assists with loading/unloaded as needed
Coordinates tours and ensures that model rooms are ready and available for viewing
Ensures that front desk and other common areas are clean and stocked

Work environment: Our focus is to maximize the potential of every life we touch. We do this by creating an elegant community where our residents are surrounded by the highest standards of quality of service, environment and care. This includes Holistic Wellness, Gold Leaf Dining standards and vibrant Life Enrichment activities.
Associate support available: Work friend trainer, employee assistance program, crisis care assistance, paid-time-off donations, continuing education opportunities, appreciation/sympathy gifts, family member discount.
Associate growth opportunities: In addition to competitive pay, hundreds of associates are promoted each year! We conduct annual performance evaluations with raises.
Company snapshot: Legend has been a family business for 30 years, and is adding multiple properties each year! Our awards include: Great Place To Work, Best of Senior Living Award, Innovative Programming in Senior Living.

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