Concierge

Position Details

Community Name: Heritage Place
Address: 621 Old Hwy 1187
Phone number: +18172932300
Status: Part-time, PRN
Shift: Part Time / PRN days, evening and weekends

About the role

Our concierges are personable and friendly individuals who play a large role in creating a meaningful first impression of the community by greeting residents and visitors both in person and over the phone.

Responsibilities

• Oversee front desk and greet guests
• Manages the reception area to ensure effective telephone and mail communications both internally and externally to maintain a professional image
• Manage calls and take messages as appropriate
• Keep lobby area clean and presentable daily
• Assist all associates as needed at the front desk
• Make rounds around community as necessary for security procedures
• Provide basic and accurate information in-person and via phone/email
• Respond to emergency boards as needed

Requirements

• High school diploma/GED preferred
• 6 months related experience preferred
• Multitasking and time-management skills
• Excellent customer service and organizational skills
• Competency in Microsoft applications including Word, Excel, and Outlook
• Maintain integrity and confidentiality
• Excellent verbal and written communication skills and able to communicate effectively with residents, families, and other team members

Qualifications

• Must be able to work flexible hours
• Must be able to work evenings and weekends

Skills

• Customer service skills
• Organizational skills
• Microsoft applications proficiency

Benefits

• Company-paid telemedicine service for all full-time benefit-eligible team members
• On-Demand Pay – request a pay advance!
• Discount and rewards program – use for electronics, food, car buying, travel, fitness, and more!
• Health/Dental/Vision/Disability/ Life Insurance
• Flex Spending Account
• Dependent Care Flex Plan
• Health Savings Account
• 401(k) Retirement Savings Plan with company matching!
• Paid time off and Holiday pay
• Team Member Assistance Program – counseling services at the other end of the phone!
• Discounted Meal Tickets
• Referral Bonus Program – earn money for referring your friends!
• Tuition Assistance (for programs directly related to team member's position)

Benefits

Lasting relationships with our residents who have so much wisdom to share!

Sagora Core Values

• Commitment
• Empowerment
• Communication
• Excellence
• Teamwork

Company Information

Sagora does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Sagora is an equal opportunity employer and will consider all applicants without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.