Concierge

Schedule

Sunday - Thursday, 3pm to 11pm

Location

Hackensack, NJ

Pay

$17.00 per hour

About the Role

Planned Companies’ clients realize welcoming tenants, guests and vendors is as important as how the property is kept presentable and safe. To provide this, Planned Lifestyle Services (PLS) is hiring motivated, courteous and knowledgeable Front Desk Associates and Doormen to ensure the best experience and related services are provided and available to all.

Responsibilities

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations, including:
  • Scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
  • Planning and organizing on-site events.
• Provide direction, referrals, and help accessing local entertainment, dining, retail shopping, sporting events, tourist attractions, and car services.
• Document, secure, and track mail, deliveries, and vendor services at designated areas.
• Answer telephones, monitor the lobby, and maintain and control keys & access cards.

Requirements

• 3+ years of customer service experience.
• Desire and passion to provide a warm and welcoming hello to everyone.
• Excellent written and verbal communication and basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, self-assured, and able to multitask with good time-management.
• Ability to lift up to 50lbs when needed.

Benefits

• Full-time employees (defined as working 30 or more hours per week) are eligible for medical, dental, vision, and other ancillary benefits.
• All employees (full-time and part-time) are eligible to participate in the company’s 401K, which has an employer match.