Concierge

About the role

We are seeking individuals who can embody our mission to purposefully brighten and enrich the lives of those we serve through Hospitality, Excellence, Appreciation, Respect & Teamwork.

Responsibilities

• Greet residents and provide general assistance to visitors, prospective residents, and families.
• Answer telephone calls.
• Ensure the safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms, and investigating any unusual activity.
• Process reports for work orders, incidents, and concerns.
• Receive and deliver packages, plants, prescription drugs, etc., as requested.
• Maintain the sign-in/out log for issuing community keys and gate passes.
• Aid other departments with administrative functions.
• Respond promptly and follow up on resident/family/employee concerns to achieve high levels of customer satisfaction.
• Maintain a positive and professional demeanor towards all residents, visitors, and co-workers.

Qualifications

• Three (3) months of related experience is preferred.
• Clear and effective communication in English.
• Highly proficient computer skills, including proficiency with Outlook, Excel, and Word.
• Caregiver qualities such as compassion, professionalism, kindness, engagement, empathy, and helpfulness.
• The ability to work collaboratively as part of a team and manage multiple tasks efficiently.
• The capability to make independent decisions when necessary.
• A positive and friendly demeanor towards residents and co-workers.

Benefits

Senior Lifestyle offers a comprehensive benefits package including health, dental, vision, retirement benefits, short-term and long-term disability, and paid time off. Additionally, all Senior Lifestyle positions are eligible for DailyPay, which allows you to access your earned but unpaid wages before your next payday. Employees must provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal reasons.

Pay

$17.50 per hour

Schedule

4pm until 8pm (Part Time) with alternating weekends