Concierge
Positions
Concierge Shifts
Time and Days: On-Call/Part Time, Flexible Hours and Days, Open to Weekends and Holidays
Pay Range
$16.90 to $17.50 per hour
About the Role
Oakmont of Roseville is a premier senior living community managed by Oakmont Management Group. We provide exceptional quality, comfort, and care with five-star services and amenities. We deliver meaningful lifestyles and relationships with residents, families, and team members by developing a winning culture and living these values: Authenticity * Teamwork * Compassion * Commitment * Resilience.
Responsibilities
- Provide all residents, guests, and visitors with exceptional customer service.
- Answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner.
- Monitor the Emergency Alert System and immediately respond to every call.
- Effectively manage business center and process incoming and outgoing mail.
- Maintain a safe and secure environment for all staff, residents, and guests, following established safety standards.
- Encourage teamwork through cooperative interactions with co-workers and other departments.
Qualifications
- Must be at least 18 years of age.
- High school diploma or equivalent.
- Prioritize two (2) years of experience in a hospitality setting or prior senior living community.
- Excellent customer service skills.
- Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.).
- Possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families.
- Pass a Criminal Background check and Health Screening tests, including physical and TB Tests.
Benefits
- Medical, Dental, and Vision benefits
- Vacation, Personal Day, Sick Pay, Holidays
- Complimentary Meals
- Bonus Opportunities
- Company Paid Life Insurance
- Team Member Discount Program (LifeMart)
- 401(k) Savings Plan with Company Match
- Recognition Programs
- Student Loan Refinancing
- Pet Insurance
- Employee Assistance Program
- Emergency Financial Assistance
Requirements
- Must pass a Criminal Background check and Health Screening tests, including physical and TB Tests.
- For the health and safety of our team members and residents, Oakmont Management Group may require team members to vaccinate, participate in daily screening, surveillance testing, and to wear face coverings and other personal protective equipment (PPE) to prevent the spread of the COVID-19 or other communicable diseases, per regulatory guidelines.
Skills
- Customer Service Skills
- Computer Proficiency (MS Office programs)
- Communication Skills
Benefits
- Medical, Dental, and Vision benefits
- Vacation, Personal Day, Sick Pay, Holidays
- Complimentary Meals
- Bonus Opportunities
- Company Paid Life Insurance
- Team Member Discount Program (LifeMart)
- 401(k) Savings Plan with Company Match
- Recognition Programs
- Student Loan Refinancing
- Pet Insurance
- Employee Assistance Program
- Emergency Financial Assistance
Schedule
- On-Call/Part Time
- Flexible Hours and Days
- Open to Weekends and Holidays
Company Information
Oakmont Management Group, based in Irvine, California, is a recognized leader in the senior living industry that manages a portfolio of communities under the Oakmont Senior Living and Ivy Living brands. We serve thousands of seniors across communities in California, Nevada, and Hawaii. At Oakmont Management Group, we strive to create an atmosphere of family and community among team members, residents, and resident family members. We know that caring and meaningful relationships are the foundation of a rewarding life, and our team is hand-selected for their skills, previous experience, and passion for working with the elderly. Our practice is to incorporate joy and laughter alongside our expectations of excellence.
EEO Statement
Oakmont Management Group is an Equal Opportunity Employer.