Jobs · Customer Service · New York

Concierge

Brookfield Properties · New York, NY · 2 wk ago
Customer Service$22.34–$29.78/hrFull-time

Job Description

Provides service to property residents and visitors. Manages the entrance of the buildings and monitors the traffic into the buildings. Provides a warm greeting to all residents and guests.

Essential Job Functions

  • Maintains knowledge and provides information to residents regarding available services and upcoming events in the city.
  • Establishes and maintains ongoing contact with sources of information.
  • Makes dinner, theater and local recreation reservations for residents.
  • (15%) Prepares service requests, works closely with service contractors to ensure jobs are handled appropriately.
  • Communicates with residents and families regarding questions or concerns and takes steps to resolve issues or refers them to appropriate employees.
  • Greets residents and visitors.
  • Keeps lobby bulletin board up to date with information of interest to residents.
  • Plans and implements social and recreational programs for property residents such as movies, game nights and other social events.
  • Aid residents with packages.

Education

This position requires a High school diploma / GED. Additional Degree(s) That Are Preferred For This Position Include Associate Degree in Concierge/Hospitality - Customer Service.

Work Experience

  • 1-2 Years: Concierge or Hospitality experience - Required

Compensation

Commensurate with Experience - following the Union contract. $22.34 - $29.78 hourly Great Incentives! Brookfield Properties cares about the well-being and work-life balance of our valued associates! To show how much we care, we offer awesome incentives that include: Full benefits package Generous paid time off Growth and advancement opportunities Incredible associate rental discount if you choose to live on-site!

Benefits

We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted. #BPMF

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