Concierge

About the role

The Lutheran Home Community Campus offers a faith-based, mission-driven environment where team members are supported and called to serve. The organization promotes growth and recognition, investing resources back into its team.

Responsibilities

• Create a welcoming atmosphere for residents and visitors
• Serve as the first point of contact, offering assistance and information with warmth and empathy
• Efficiently manage inquiries, schedule appointments, and coordinate communication
• Provide exceptional customer service to enhance the overall experience

Qualifications

• High school diploma or GED or at least six months clerical experience and/or training
• Intermediate personal computer skills and ability to utilize various software programs, including Microsoft Office Suite (Word, Excel, Powerpoint)
• Exceptional Customer Service skills

Benefits

• Health insurance coverage
• Dental and Vision Plans
• 403b Savings Plan
• Paid Time Off
• Tuition Reimbursement program
• WellBeing mental health support
• 24/7 Chaplain Counseling
• 365 Program for new team member development