Concierge

Responsibilities

• Manage the front desk and office area
• Plan/attend Resident events
• Follow up with residents
• Provide miscellaneous services and information to residents at their request, as well as assisting prospective residents, vendors, contractors and visitors as needed.
• Congduct yourself in a manner representative of the quality of our product.
• You will be a primary contact between the residents, prospective resident and the company.
• Promote positive and proactive resident relations by working to make the living experience the highest quality.
• Respond to complaints, follow-up on work orders, and handle general customer service needs of the property.
• Responsible for collecting rent and other payments/deposits
• Accept and disburse Resident packages

Qualifications

• A high school education or equivalent is required.
• A college degree or equivalent is preferred.
• Working knowledge of Word, Excel as well as Internet Explorer.
• Additional knowledge and comfort with Windows XP preferred.
• Excellent interpersonal, motivational, writing, management and leadership skills.
• Proficient in math
• Outgoing, friendly personality
• Good organizational skills, follow-up and follow through
• Understanding and experience with a wide range of property management/accounting software
• Marketing and budgeting experience
• Ability to handle multiple tasks at one time
• Exceptional communication, customer service and people skills
• Self-motivated; can work independently
• Detail-oriented
• Basic typing and computer skills including ability to find information on the Internet
• Hotel, hospitality or other service experience a plus

Benefits

Willow Bridge Property Company offers competitive pay, a benefits package that includes health, dental, vision and 401(k) and opportunities for career development and advancement.