Concierge

About the role

ELS is the ideal organization for developing a long and successful career, known for its culture of recognition and excellence.

Responsibilities

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with the Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Requirements

• A high school diploma or equivalent experience.
• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

Qualifications

Experience and skills are required as outlined above.

Skills

• Customer service skills.
• Organizational skills.
• Meticulous attention to detail.
• Computer literacy.
• The ability to learn new systems.

Benefits

Details on benefits are not specified in this posting.

Pay

Details on pay are not specified in this posting.

Schedule

Details on schedule are not specified in this posting.

To learn more about Equity Lifestyle Properties and their exceptional resort communities, please visit our website at www.equitylifestyleproperties.com.

We are an Equal Opportunity Employer and thank all applicants.