Concierge

Job Summary

To Learn More, please review the Benefits Eligibility Summary

Concierge Responsibilities

• Complete guest notes into the reservation and concierge system in a timely and complete manner.
• Review all arrivals to ensure all instructions and billing requests have been addressed properly.
• Respond to guest inquiries with accurate information regarding hours of outlet operation, directions, car rentals, airline shuttle service, etc.
• Active in the promotion of in-house events and adventure programming.
• Maintain a high level of professionalism.
• Anticipate guests' needs, respond promptly and acknowledge all guests.
• Communicate guest requests with other departments as needed.

Job Requirements

• Ability to sit or stand for long periods of time.
• We will teach you all necessary skills to be able to execute your job safely, no formal experience is necessary.
• Desire to learn and grow.
• Must be able to communicate fluently in English.
• Prior to hiring, you must be at least 18 years old.

Employee Benefits

• Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• More employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Job Specifications

• Starting Wage: $20.00/hr - $23.00/hr
• Employment Type: Winter Seasonal 2026/2027
• Shift Type: Full Time
• hours available
• Minimum Age: At least 18 years old
• Housing Availability: Yes

Equal Opportunity Employer

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.