Concierge
Aegis Living · Kirkland, WA · 1 mo ago
Customer ServiceFull-time
Responsibilities
- Greet and direct visitors, families, residents, and employees to the right person or place and providing exceptional customer service
- Answer all phone calls in a professional manner and handling the front desk and all assigned duties
- Cook up medical appointments and family outings with Care and Nursing Staff
- Cook up support the smooth operation for the Marketing Department and Office Manager
- In depth familiarity with the community layout and employees’ responsibilities
Qualifications
- Compassionate and positive attitude
- Ability to remain calm and think quickly under stressful situations
- Preferred previous experience working as a Receptionist/Concierge and/or supervisory role
- Sensitivity to resident needs and the ability to build positive relationships
- Display a desire to exceed expectations with every interaction
- Must be willing to take 2-step TB test
What We Offer
- Defined Growth Opportunities
- Flexible Schedules
- PTO (paid time off)
- + Sick Pay
- +Appreciation Days
- Medical/ Dental/ Vision
- 401K