Concessions Supervisor Lead - Arrowhead Stadium - Concessions

About the role

Join our passionate Food Services Team as a full-time Food Service Supervisor. You’ll work alongside a manager to coordinate and lead operations, oversee staff, collaborate with teammates, and step in wherever needed. This is an opportunity to grow your career while making a meaningful impact.

Responsibilities

• Produce and maintain work schedules; prepare production packets (production sheets and recipes).
• Direct daily activities to ensure safe, high-quality food production in line with policies, procedures, and department requirements.
• Maintain safe, organized, and hazard-free food storage and serving environments.
• Ensure food items are served per menu specifications following Aramark policies and procedures.
• Maintain a sanitary department in compliance with health and safety codes and regulations.
• Conduct accurate weekly inventory; prepare orders as needed for production accuracy.
• Supervise and evaluate employees; provide counseling, promote growth, efficiency, morale, and teamwork.
• Maintain a safe and hazard-free working environment.
• Train and mentor other food service workers.
• Maintain logs for equipment maintenance and ensure food safety/temperature logs are completed with corrective actions as needed.
• Perform preventative maintenance checklists and recommend equipment replacements to meet facility needs.
• Multitask effectively and perform duties as requested by the Food Service Director or Manager.
• Fill in for absent employees at the location when necessary.
• Maintain knowledge of daily catering events and confirm timely preparation and delivery.
• Work occasional night and weekend catered events.
• Attend food service meetings and maintain communication with staff (including office staff, email, phone calls, and inter-office mail).
• Perform cashier duties as needed.
• Promote positive public relations.

Job duties may change or new ones may be assigned without formal notice to meet commitments.

Requirements

• Ability to read, write, and understand verbal instructions.
• Must complete a sanitation course either before or during the first year of employment.
• Knowledgeable in operating an efficient, cost-effective program.
• Ability to perform basic arithmetic.
• Maintain emotional control under stress.
• Strong interpersonal skills to resolve conflicts.
• Excellent organizational skills.