Concessions Supervisor

What You’ll Do

• Oversee concession stands, kiosks, portable locations, and walk-out or autonomous retail stores as applicable.
• Assign staff to concession locations and adjust coverage based on volume and operational needs.
• Conduct pre-event or pre-shift briefings to review expectations, menus, service standards, and assignments.
• Address guest concerns promptly and escalate issues to management as needed.
• Serve as a key link between frontline teams and unit leadership.
• Support onboarding and training of concession staff and leads.

What You Bring

• A High School diploma, GED, or equivalent experience required.
• Minimum of 2–4 years of experience in concessions, food service, or event-based operations required.
• Prior supervisory or lead experience preferred.
• Must meet minimum age requirements to supervise alcohol sales based on local and state regulations.
• Maintain a valid TIPS (Training for Intervention Procedures), TEAM (Techniques for Effective Alcohol Management), or equivalent alcohol-service certification, and comply with all state-specific alcohol training requirements.
• A food handler certification may be required based on state or local regulations.

What We Offer

• A flexible and supportive work environment.
• Ongoing training/development and advancement opportunities.
• Full array of benefits that support you and your family’s wellbeing.
• Paid time off, holidays, medical, dental, vision, tuition reimbursement, 401k, discount programs, and more.
• Some locations may offer additional site-specific benefits, including free “shift” meals (and/or allowances/per diems), uniforms, safety shoes, public transportation support and/or parking.