CONCESSIONS SUPERVISOR

Job Summary

The Concessions Supervisor at the University of St. Thomas is responsible for directing and responding to guest questions and needs. The Supervisor is responsible for 3-4 stands during the event and the initial set up of products. The supervisor should understand the content of the menu and ensure the timely delivery of food. Strict following of food and safety guidelines are required.

Essential Duties and Responsibilities

• Meets with the manager before the event to go over details.
• Supervises staff during check-ins and breakdowns for the zone that they cover.
• Ensures all food and beverage is properly displayed and maintained throughout the event.
• Knows all menu offerings and establishes rapport with guests.
• Determines where guests would like to eat their meals and helps them get situated.
• Thoroughly completes all event set-up and breakdown responsibilities within timelines provided.
• Create, modify and close sales checks in point of sale.
• Determines where guests would like to eat their meals and helps them get situated.
• Understands all event paperwork and reports.
• Adheres to location appearance guidelines.
• Serves as the supervisor for the event and oversees the breakdown of the event once it is concluded.
• Maintains service areas.
• Employs good safety and sanitation practices.
• Follows responsible alcohol service policies.
• Stand for long periods of time and be able to actively engage physically with guests.
• Ability to stand, walk, stoop, kneel, crouch or crawl.
• React with physical and mental alertness in emergency situations.
• Demonstrate physical stamina and agility required to be mobile for long periods throughout the day.
• Lift/move materials and equipment up to 50 pounds.
• Move from sitting to standing position easily and quickly.
• Performs other duties as assigned.

Requirements

• The ideal candidate will have 1-3 years or more experience in foodservice or hospitality, particularly working concessions.
• An outgoing personality is preferred.
• The candidate should have the ability to interact with high profile guests and remain professional and dedicated to providing exceptional experience.
• The ability to communicate effectively by speaking and comprehending English, with the ability to problem solve and make decisions with little guidance.