Concessions Stand Captain

Accepting applications until September 16th or after until filled. This is a union role with Local 23 and scheduled in seniority order. This is part of a tip pool per CBA.

Responsibilities

• Operate assigned concession stands on event days.
• Train, supervise, and direct the work activities of others.
• Report directly to the Concessions Supervisor of the assigned stand.
• Supervise and coordinate activities of stand workers.
• Assign duties within the stand.
• Analyze and resolve all problems with the assistance of Concession Supervisor and/or other management.
• Oversee and/or participate in stand set-up and closing procedures.
• Ensure that all workstations, the back of stand, and storerooms remain clean and sufficiently stocked.
• Order replacement stock as necessary.
• Efficiently and accurately complete required paperwork.
• On an event basis, ensure accuracy of opening and closing inventory, product transfers, spoilage, and meals.
• Ensure accurate transaction totals on a random basis for all cashiers.
• Maintain a quality appearance of the concession location at all times.
• At closing, work with other stand personnel to properly clean equipment and organize stock for next event.
• Perform other duties as assigned by management.
• May need to work as a cashier due to high customer flow.

Qualifications

• Must be at least 18 years of age.
• Prior experience as a stand attendant or other food service worker.
• Ability to interact with co-workers to assure compliance with company service standards.
• Ability to handle inventory efficiently and multitask in a fast-paced, team-oriented setting.
• Ability to communicate fluently in English.
• Ability to obtain and maintain TEAM Coalition Alcohol Management certification.
• Ability to lift and carry items weighing 10–30 pounds, occasionally 50 pounds, up and down stairs/ramps.
• Ability to work all Venue events, including extended hours, nights, weekends, and holidays.
• Sufficient mobility to perform assigned production tasks including reaching, bending, stooping, kneeling, mopping, wiping, pushing, and pulling for extended periods of time.
• Follow and encourage your team to follow all safety policies and procedures, including looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job-specific safety training.
• Report all safety incidents (injuries and illnesses) into the company’s risk management system (Origami Risk) on the same day that the safety incident has been reported to you.