Concessions Food Runner | Part-Time | Benchmark International Arena

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of world-class venues and iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents.

About The Role

We are looking for an energetic and reliable Concessions Food Runner to support concessions operations across multiple locations at Benchmark International Arena, ensuring a smooth and efficient guest experience during events. This role is critical for maintaining efficient service during events and ensuring all stands are stocked and operational.

About The Venue

From 2011 to 2013, Benchmark International Arena underwent more than $62 million in improvements, revolutionizing the industry and establishing itself as Florida’s premier entertainment venue. Home to the three-time Stanley Cup champion Tampa Bay Lightning, the arena features unique attractions such as lightning-throwing Tesla coils, an 11,000 square-foot Budweiser Biergarten with city views, and a massive five-manual, 105-rank digital pipe organ. Consistently ranked among the best venues in the U.S., Benchmark International Arena continues to set new standards in live entertainment.

Responsibilities

• Ensure timely and accurate delivery of food and beverage orders from kitchen and warehouse areas to concessions locations
• Maintain cleanliness and organization of food pickup and delivery stations
• Communicate effectively with kitchen staff and concessions attendants to coordinate order readiness and resolve any discrepancies
• Verify order accuracy and presentation before delivery to ensure quality standards are met
• Assist with restocking supplies and condiments at concession stands as needed
• Follow all food safety and sanitation guidelines in accordance with health regulations
• Provide courteous and efficient customer service, addressing guest inquiries or concerns promptly
• Support concession operations during peak hours by helping with basic prep, packaging, or cashier duties when required
• Monitor and report any equipment malfunctions or safety hazards to supervisors
• Uphold venue policies and contribute to a positive guest experience through professional conduct and teamwork
• Communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner
• Perform other duties as necessary, as directed by supervisors and managers

Requirements

• Ability to work well in a team-oriented, fast-paced, event-driven environment
• Possess a valid food handling certificate and alcohol service permit if required by state and federal regulations
• High school diploma or equivalent preferred
• Three or more months’ experience in the food service industry preferred
• Must be able to operate POS system
• Excellent interpersonal skills and a friendly, positive attitude with co-workers, managers, volunteers, and guests
• Able to stand and walk for extended periods during events
• Able to reach with hands and arms, sit, walk, stoop, kneel, and crouch
• Frequently required to lift heavy objects

Pay

This role pays an hourly rate of $17.00–$17.50.

Benefits

• 401(k) Savings Plan and 401(k) matching