Concession Supervisor | Part-Time | Missouri State University

Responsibilities

• Oversee set-up and readiness of designated concession stands prior to each event, under the Concessions Manager.
• Assign duties to employees and volunteers, ensuring operational efficiency.
• Monitor food production, inventory levels, and cash handling procedures.
• Aid in training new and current staff on procedures, best practices, and guest service standards.
• Step in to support or backfill any position as needed to maintain service and guest satisfaction.
• Assist with Premium Services operations and special events as needed.
• Maintain a safe, clean, and harassment-free work environment; promptly report and address safety issues.
• Supervise alcohol service, including ID checks and managing over-service situations.
• Support POS transactions, order processing, and guest interaction when needed.
• Ensure all equipment is operational and sanitation standards are met.
• Enforce OVG company policies and procedures; model professional conduct at all times.
• Assist with inventory, training sessions, and other projects assigned by management.
• Assist with moving products into designated locations.

Qualifications

• At least 1-2 years’ experience working in a supervisory capacity in a food & beverage environment.
• Ability to supervise the work of others.
• Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner that focuses on generating a positive, enthusiastic, and cooperative work environment.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess a valid food handling certificate or alcohol service permit if required by state or federal regulations.
• Ability to handle cash accurately and responsibly.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory.
• Basic knowledge of office software, Excel, Word, Teams, and PowerPoint.
• Ability to lift heavy objects as needed.