Concession Stand Worker - Cleveland Zoo

Cleveland, OH • Hourly and Seasonal

About the role

The Concession Stand Worker is responsible for preparing and/or building food items while providing a memorable guest service experience. Adheres to established food safety, food handling, alcohol service, and sanitation procedures. Essential functions and responsibilities of the position may vary by location based on client requirements and business needs.

Responsibilities

• Courteously greets and assists all guests
• Takes food orders and serves guests
• Prepares and builds food items according to standardized recipes and directions
• Properly stores food by applying food safety policies and procedures
• Sets up workstations including prep tables, service counters, hot wells, steam tables, etc.
• Breaks down, cleans, and sanitizes workstations
• Serves food to guests while ensuring guest satisfaction and anticipating the guests’ needs
• Replenishes food items and ensures product is stocked to appropriate levels
• Maintains excellent service, positive demeanor, friendly, efficient, and positive service towards guests, clients, co-workers, etc.
• Adheres to safety policies and procedures including proper food safety and sanitation
• Ensures security of company assets
• Responsible for running a cash register and collecting payment for sale from guests
• Reconciles cash to register sales and stand inventory
• Maintains and implements the alcohol policy
• Other duties and tasks as assigned by manager

Requirements

• Previous food service experience preferred
• Must be able to obtain food safety certification
• Demonstrates positive guest service skills
• Requires occasional lifting, carrying, pushing, pulling of up to 25 lb.
• May be required to meet state age requirements for serving alcohol
• May be required to obtain TIPS/TEAM card at locations that serve and sell alcohol
• May be required to complete Serve Safe Food Handlers certification
• Previous guest service experience is a plus
• Ideal candidate will be available to work a flexible schedule that includes evenings, weekends, and holidays

Pay

The hourly rate for this position is $13.25 to $15.00.

Benefits

• Comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources
• Retirement savings plans like 401(k)
• Paid days off such as parental leave and disability coverage
• Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works

About Aramark

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world.