Computer Operator I

Location: Cranston, RI, US, 02920

Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees.

Responsibilities

• Monitor Brightstar’s enterprise systems in a 24/7 operational environment
• Support product development, systems integration, and lottery operations teams
• Execute daily operational checklists and ensure tasks are completed accurately
• Generate and review reports to ensure accuracy and clarity before distribution
• Identify and escalate system issues quickly and effectively
• Assist in system recovery efforts to restore normal operations
• Partner with cross-functional teams to maintain seamless service delivery

Benefits

• Medical benefits on day one of being a Brightstar employee
• 12 paid holidays plus two floating holidays per year
• Three weeks of paid vacation per year, prorated in the first year
• 401(k) with employer match and 100% vested on day one
• Company-paid parental leave, life insurance, short-term disability, and long-term disability
• Gym membership reimbursement, free identity theft protection, and tuition reimbursement

Schedule

Work schedule: Tuesday, Thursday, Friday, Saturday. 5 a.m.- 3:30 pm or 6 a.m.- 4:30 pm

Pay

The estimated starting compensation range for this role is $25.50. The actual pay offered may be higher or lower.

Requirements

• Required Associate or Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field OR equivalent experience with at least 2 years in a related technical role

Skills

• Strong attention to detail and problem-solving skills
• Ability to work effectively in a fast-paced, shift-based environment

Immigration sponsorship is not available for this role. All Brightstar employees have a role in information security; annual training will be assigned and required as appropriate.