Compliance Specialist I

About the role

Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/developmental disabilities (IDD). The Compliance Specialist I supports compliance operations by managing records, processing requests, and maintaining documentation.

Responsibilities

• Receive, log, and organize compliance-related records and documentation.
• Process internal and external records requests and coordinate retrieval with vendors and staff.
• Maintain secure storage and tracking of records in accordance with retention requirements.
• Respond to routine inquiries regarding records, confidentiality, and documentation processes.
• Assist with scheduling, agendas, and materials for compliance-related meetings.

Requirements

• High school diploma or GED and one (1) year of experience in medical records; OR
• Equivalent combination of education and experience.
• Valid driver’s license.
• Residency within North Carolina.
• Ability to travel within catchment as required.

Preferred Qualifications

• Experience with assisting in organizing confidential information.

Benefits

• A collaborative, mission-driven work environment.
• Competitive benefits and work-from-home options for most positions.
• Opportunities for professional growth in a diverse inclusive culture.
• Health insurance with no premium for employee coverage.
• Flexible Spending Accounts.
• 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year.
• NC Local Government Retirement Pension (defined-benefit plan).
• 401k with 5% employer match and immediate vesting.
• Public Service Loan Forgiveness (PSLF) qualifying employer.
• Quarterly stipend for remote work supplies.

Typical working hours: 8:30 am – 5:00 pm; flexible work schedules available for some positions with management approval.