Compliance Monitor

Responsibilities/Duties

• Conduct on-site monitoring visits to assigned campuses to assess compliance with CIS and other stakeholder standards.
• Review case management folders to ensure comprehensive documentation, appropriate case-managed status for targeted students, and verification of data within Catalyst.
• Conduct quality assurance monitoring for the accuracy of student electronic records.
• Review, respond to, and resolve errors in electronic student records found in Catalyst or CIS-NAV.
• Serve as a member of the Closeout Team by reviewing service documentation and required documents, case-managed folders, outcome corrections, and supporting campus staff through the Closeout process.
• Provide ad hoc technical assistance and training to campus-based and program staff related to documentation, compliance findings, and corrective actions.
• Clearly communicate required corrective actions and enforce compliance timelines.
• Offer one-on-one support to staff as needed to address recurring compliance or documentation issues.
• Communicate findings, risks, and compliance concerns to the appropriate stakeholders.
• Collaborate effectively with colleagues across departments to support agency-wide compliance and quality standards.
• Participate in departmental meetings, quarterly in-services, and mandatory agency trainings.

Required Skills/Abilities

• Valid Texas Driver License.
• Ability to maintain confidentiality.
• Strong organizational skills and attention to details.
• Excellent interpersonal, written and verbal communication skills.
• Ability to follow policies or procedures.
• Maintain a flexible schedule based on projects and major deadlines.
• Thorough knowledge and understanding of the CIS-TEA caseload registration process and demonstrated ability to maintain high compliance CIS-TEA standards.

Education And Experience

• A minimum of Associate’s degree in Humanities, Fine Arts or Social Sciences is preferred.
• A minimum of five (5) years of direct experience in compliance monitoring is required.
• Two years of experience in a related field is preferred.

Physical Requirements

• Must be able to lift, carry, push, pull objects weighing up to 10 pounds at times.
• Ability to sit or stand for extended periods.

Compensation And Benefits

Base Pay: Starting at $44,755.26
Other Pay: Business Mileage Reimbursement
Benefits: See Employee Benefits at www.cishouston.org/careers