Compliance Manager - LIH 30-26

About the Role

Established in 1937, the Housing Authority of the City of Austin (HACA) is a national leader in providing safe, healthy, and affordable housing options for the Austin community. HACA's mission is to cultivate sustainable affordable housing communities and partnerships that inspire self-reliance, growth, and optimism. Pathways Asset Management, Inc. (PAMI) is seeking a Compliance Manager to oversee internal audit operations, program compliance, and external reporting for PAMI's low-income housing portfolio.

Responsibilities

• Develop and implement the Internal Audit Program for the PAMI portfolio, directing Compliance Analysts in execution.
• Perform targeted audits on move-outs, unit transfers, Yardi alerts, Initial Certifications, and 90-day EIV Income Reports.
• Track all audit corrections, follow up on past-due items, and alert leadership to significant compliance risks.
• Assist with creating and managing property policies, Tenant Selection Plans, EIV policies, and House Rules.
• Develop SOPs for electronic/paper resident files and maintain form version control and LEP requirements.
• Oversee resident notification processes when policies change to ensure property staff meet all required deadlines.
• Submit required LIHTC documentation to TDHCA, including quarterly Unit Status Reports (USRs) and annual compliance reports.
• Coordinate desk review submissions and official monitoring responses for HUD and TDHCA visits.
• Complete monthly, quarterly, and annual reporting for investors, lenders, and syndicators (e.g., Novogradac, RBC, JP Morgan Chase).
• Serve as a functional lead for the Yardi Voyager Affordable module and Laserfiche document management system.
• Ensure EIV Master Files are strictly maintained in accordance with HUD guidelines.
• Advocate for expanded technology use and tools like Monday.com to streamline workflows and reduce operational risk.
• Supervise and evaluate Compliance Analysts by delegating work, setting priorities, and reviewing output.
• Analyze audit trends to recommend system improvements and staff training programs.
• Collaborate across departments and with property management to resolve complex compliance errors and standardize practices.

Qualifications

• Bachelor's degree from a four-year college or university and two to four years of related experience, or an equivalent combination of education and relevant experience.
• Direct experience working in affordable housing compliance, including public housing, project-based Section 8 housing, or LIHTC-funded properties.

Preferred Qualifications

• Expert knowledge working with layered housing programs, TDHCA 10 TAC regulations, IRS 8823 Audit Guide, etc.
• At least two years of experience:
  • Working with layered housing programs
  • Using Yardi Voyager Affordable module
  • Using Laserfiche (or similar document management systems)
  • Using Monday.com (or similar project management tools)
• Demonstrated supervisory experience and the ability to lead and mentor staff.
• Proven success in policy development and project management.
• Exceptional attention to detail, strong organizational and time management skills.
• Excellent verbal and written communication skills, with the ability to explain complex information clearly to audiences with varying levels of technical understanding.

Benefits

• Paid sick leave, annual leave, birthday leave, and federal holidays.
• 100% of employee health insurance premiums paid by the agency.
• Supplemental health, dental, vision, and life insurance options for employees and family.
• Employee Assistance Program.
• Hybrid work schedule available.

For a more detailed description of our compensation/benefits, visit: https://austinha.org/about-us/careers.