Compliance Manager

Duties And Responsibilities

• Manage and oversee compliance, quality control, and fraud prevention activities across assigned programs
• Lead investigations involving allegations of fraud, waste, abuse, lease violations, or program noncompliance involving applicants, participants, landlords, vendors, or staff
• Develop and implement compliance monitoring processes to ensure adherence to HUD regulations, client Administrative Plans, contractual requirements, and organizational policies
• Direct quality control reviews and audits of participant files, eligibility determinations, income calculations, rent calculations, and program documentation
• Analyze Enterprise Income Verification (EIV) data, HUD systems, and other data sources to identify discrepancies, program violations, and compliance risks
• Ensure timely reporting, documentation, and resolution of compliance findings and audit recommendations
• Develop corrective action plans and monitor implementation to ensure sustainable compliance improvements
• Prepare audit reports, compliance summaries, management reports, and executive-level recommendations
• Oversee repayment agreements, monitor payment compliance, and coordinate actions involving participant defaults and terminations
• Monitor program performance trends and identify opportunities for process improvement and risk reduction
• Serve as a compliance resource and advisor to management, staff, and clients
• Develop and maintain compliance policies, procedures, forms, and internal controls
• Cover compliance-related training programs for staff and management
• Assist with internal and external audits, HUD reviews, SEMAP preparation, and client monitoring activities
• Collaborate with legal counsel, client leadership, and operational teams to resolve complex compliance matters
• Maintain confidentiality and ensure due process throughout all investigative and compliance activities
• Support organizational initiatives related to quality assurance, risk management, and continuous improvement
• Perform other duties as assigned

Qualifications

• Bachelor's degree in Public Administration, Business Administration, Criminal Justice, Social Sciences, Housing Management, or a related field; equivalent experience may be considered
• Minimum of five years of progressively responsible experience in affordable housing, housing authority operations, compliance, quality control, audits, investigations, or HUD-regulated programs
• Minimum of two years of supervisory or management experience preferred
• Strong knowledge of HUD regulations, including the Housing Choice Voucher (HCV) program
• Experience conducting compliance reviews, audits, investigations, and risk assessments
• Demonstrated ability to interpret federal regulations and translate requirements into operational practices
• Strong analytical, organizational, and problem-solving skills
• Excellent written and verbal communication skills
• Experience preparing reports, findings, corrective action plans, and executive summaries
• Ability to exercise independent judgment and maintain confidentiality
• Ability to obtain and maintain industry certifications as required
• Proficiency with Microsoft Office Suite and housing management software systems
• Professional working proficiency in Spanish and/or Creole is a plus