Compliance Manager

About the role

LDF Holdings, LLC, a tribally owned enterprise in the Tribal Lending Industry, seeks an experienced and highly skilled Compliance Manager to oversee the Compliance Department’s operations.

Responsibilities

• Compliance Reporting and Strategic Planning: Develop and present detailed compliance reports to Executive Management, the Board of Directors, and external stakeholders, as required. Contribute to the development of compliance strategies for the organization by conducting thorough research, analysis, and providing actionable recommendations.
• Compliance Oversight and Monitoring: Establish, maintain, and regularly update compliance Standard Operating Procedures (SOPs) to ensure adherence to regulations. Direct and conduct both internal and external audits of company operations, servicers, and departments to identify gaps and maintain high standards of internal compliance control.
• Oversee and manage the complaint processes, directing investigations to ensure timely resolution and proper documentation.
• Regulatory Compliance Assurance: Conduct comprehensive reviews and tests of operational practices to ensure compliance with applicable federal and state regulations, including but not limited to BSA/AML, TILA, GLBA, FDCPA, EFTA, UDAAP, and ECOA. Collaborate with third-party compliance vendors to manage monthly updates, assessments of internal compliance audits, and recommend necessary changes.
• Training and Development: Develop and implement robust training programs for onboarding new hires, ensuring that compliance-related topics are addressed effectively across the organization. Provide ongoing training initiatives for staff, including crosstraining opportunities and new skill development, in coordination with department managers.
• Leadership and Supervision: Supervise, mentor, and evaluate the performance of Compliance Department team members, ensuring the efficient and accurate completion of assigned tasks and projects. Conduct regular performance reviews and provide feedback to enhance employee performance, including setting clear goals and objectives for the team.
• Compliance Management Systems: Manage the organization’s Compliance Management Systems (CMS), ensuring effective tracking, reporting, and response to compliance-related matters. Oversee vendor relationships and agreements pertaining to compliance management, ensuring all external partnerships align with the organization’s compliance requirements.
• Regulatory and Tribal Knowledge: Maintain up-to-date knowledge of regulatory changes and trends in the financial services industry, particularly as they pertain to tribal lending operations. Ensure all practices are in line with tribal ordinances and Sovereign Immunity, facilitating compliant and efficient operations.
• General Administrative Responsibilities: Attend educational workshops and seminars to maintain professional and technical knowledge. Perform any other duties as necessary and directed by the Operations Manager or Executive Management.

Qualifications

• Education: Associate degree in Business Administration, Finance, or a related field. Candidates who do not meet the specified educational requirements may still be considered based on a combination of relevant experience and experience in compliance management.
• Experience: A minimum of three (3) years of experience in compliance management, ideally within the financial services or online lending industry. At least one (1) year of experience managing or advising on compliance with federal, state, and tribal regulations such as BSA/AML, GLBA, TILA, FDCPA, EFTA, UDAAP, and ECOA. Demonstrated ability to evaluate complex regulatory issues and develop compliance strategies.
• Skills: Strong analytical and problem-solving abilities, with a track record of assessing and resolving regulatory challenges. Advanced proficiency in written and verbal communication, with the ability to present complex compliance information in a clear and concise manner. Expertise in time management, prioritization, and organizational skills. Proven ability to lead and supervise a team, providing mentorship and performance evaluations. In-depth knowledge of Tribal operations, ordinances, and Sovereign Immunity.