COMPLIANCE INVESTIGATOR I (Cripple Creek) - Division of Gaming

About the role

The position is open only to Colorado state residents. The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan to help them navigate the complexities of government so they can thrive. We are driven by our values of service, teamwork, accountability, integrity, and respect. The vision of the department is to empower businesses and individuals through quality customer service, innovation, and collaboration. We celebrate diversity and support an equitable and inclusive culture.

Responsibilities

• Ensures that limited gaming is conducted honestly, fairly, and competitively, and is free from criminal and corrupt elements.
• Processing license applications and collecting fees.
• Conducting background investigations of applicants.
• Conducting criminal and administrative investigations of a licensee that have been alleged to have violated statutes and regulations concerning various types of consumer/public harm.
• Conducting criminal investigations into unlicensed and criminal activities within casinos.
• Conducting compliance inspections.
• Providing educational services to licensees and the public.
• Conducts comprehensive compliance inspections to ensure that licensees, patrons, premises, records, and devices are compliant with Colorado Gaming Statutes, Rules, and Internal Controls and Minimum Procedures.
• Investigates all discovered and reported violations of Colorado Gaming Statutes, Rules, and Internal Controls and Minimum Procedures.
• Responds to reports and complaints of violations.
• Completes clear and factual reports and database entries to ensure inspections are documented and tracked.
• Initiates appropriate disciplinary action for recommendation and presentation to the Colorado Gaming Control Commission.
• Filings, implementing, and monitoring enforcement action for gaming violations.
• Testifying in court and to the Colorado Gaming Commission on all reported facts and evidence related to violations of Colorado Gaming Statutes, Rules, and Internal Controls and Minimum Procedures.
• Disseminates information and responds to licensing inquiries and requests from the public, licensees, license applicants, Division staff, and others, through interpersonal contact, telephone contact, written correspondence, and email.
• Checks voicemail of main line, returns calls, and/or refers complaints to the appropriate section(s) or the Division Director.
• Performs front counter function which include but is not limited to: checks in occupational and business license applicants; receipts funds received for applications; answers a multi-line phone system; answers questions from the public, local licensing authorities and other stakeholders; tracks and follows-up on all correspondence with licensees; refers licensees and the public to the Division’s website and advises where questions can be emailed.
• Provides training and delivers presentations to internal and external sources.
• Maintains required certifications and stays proficient with necessary state systems.

Requirements

• Experience Only: Five (5) years of relevant experience in compliance or investigative experience in a regulatory environment.
• Education and Experience: A combination of related education in business administration, public administration, criminology, criminal justice, criminalistics, political science, police science, law enforcement, law, economics, accounting, finance, psychology, sociology and/or relevant experience in compliance or investigative experience in a regulatory environment equal to five (5) years.

Qualifications

• Class Code & Classification Description: (New) H6K2TX COMPLIANCE INVESTIGATOR I Minimum Qualifications
• Experience: Five (5) years of relevant experience in compliance or investigative experience in a regulatory environment.
• Education: Combination of related education in business administration, public administration, criminology, criminal justice, criminalistics, political science, police science, law enforcement, law, economics, accounting, finance, psychology, sociology and/or relevant experience in compliance or investigative experience in a regulatory environment equal to five (5) years.

Preferred Qualifications

• Experience interpreting and applying statutes and regulations.
• Experience working in a highly regulated industry that prioritizes public safety.
• More than the required minimum experience in professional investigative and/or compliance experience in a regulatory environment.
• Experience in public sector or interacting with government organizations.
• Recent experience with: investigations involving public safety and researching databases.
• Proficiency in Google Suite.
• Proficient in Microsoft Word and Excel.
• Excellent oral and written communication and interpersonal skills.

Conditions of Employment

• Employees are in a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty, integrity, and public confidence.
• All personnel must file all necessary Colorado Individual Income Tax (CIIT) returns and pay tax obligations, therefore all employees must undergo a pre-employment evaluation of their tax records/accounts to ensure compliance with this policy.
• Certain positions based on duties may require scheduled background investigations.

Supplemental Information

• Equity, Diversity, and Inclusion Compliance