Compliance Investigator

Responsibilities

• Performs intake of inquiries and complaints and assesses for appropriate university response.
• Develops and executes investigative plans.
• Counsels and interviews employees, students, and others regarding allegations of misconduct.
• Gathers and reviews documentation, prepares investigative reports, action plans, and follow up.
• Safeguards confidentiality of information and ensures compliance with applicable laws and regulations.
• Supports the administration of the UCF IntegrityLine including the development of standard processes, procedures, and templates.
• Assists with the collection and reporting of IntegrityLine data to identify trends, gaps, weaknesses, and preparing analytics.
• Assists with IntegrityLine training materials and website content, reviews/researches policies, regulations, statutes for updates to investigation and IntegrityLine program.
• Other duties as assigned.

Requirements

• Bachelor's or Master's degree and 2+ years of relevant experience or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).
• Experience conducting investigations, including intake, interviews, documentation review, report writing, and follow-up.
• Experience interpreting and applying policies, procedures, regulations, or statutes in a compliance, ethics, HR, legal, government, or higher education setting.
• Experience documenting and tracking cases using a case management, hotline, compliance, or similar reporting system.
• Experience analyzing complaint or investigation data to identify trends, risks, gaps, or process improvement opportunities.
• Experience developing or improving procedures, templates, training materials, or other resources that support consistent case handling.
• Experience handling confidential or sensitive information with discretion, neutrality, and professionalism.
• Experience working in higher education, public sector, government, compliance, legal, HR, or a related environment.

Qualifications

• Strong judgment and objectivity when assessing sensitive matters.
• Excellent interviewing, listening, and fact-gathering skills.
• Strong written communication skills with the ability to produce clear, organized reports.
• High attention to detail and ability to manage complex information with discretion and professionalism.