COMPLIANCE INVESTIGATOR I (Cripple Creek) - Division of Gaming

About the role

This position is open only to Colorado state residents. The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan to help them navigate the complexities of government so they can thrive. We are driven by our values of service, teamwork, accountability, integrity, and respect. The vision of the department is to empower businesses and individuals through quality customer service, innovation, and collaboration. We celebrate diversity and support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work.

Responsibilities

• Conducts comprehensive compliance inspections to ensure that licensees, patrons, premises, records, and devices are compliant with Colorado Gaming Statutes, Rules, and Internal Controls and Minimum Procedures.
• Investigates all discovered and reported violations of Colorado Gaming Statutes, Rules, and Internal Controls and Minimum Procedures.
• Completes clear and factual reports and database entries to ensure inspections are documented and tracked.
• Initiates appropriate disciplinary action for recommendation and presentation to the Colorado Gaming Control Commission.
• Fills, implements, and monitors enforcement action for gaming violations.
• Testifies in court and to the Colorado Gaming Commission on all reported facts and evidence related to violations of Colorado Gaming Statutes, Rules, and Internal Controls and Minimum Procedures.
• Answers phones, transfers inquiries, processes visitors, accepts and processes applications, receives payment for services, maintains records, and handles customer service.
• Performs front counter functions such as checking in occupational and business license applicants, receipts funds received for applications, answers a multi-line phone system, answers questions from the public, local licensing authorities, and other stakeholders, tracks and follows-up on all correspondence with licensees, and refers licensees and the public to the Division’s website and advises where questions can be emailed.
• Provides training and delivers presentations to internal and external sources.
• Maintains required certifications and stays proficient with necessary state systems.

Requirements

Experience Only: Five (5) years of relevant experience in compliance or investigative experience in a regulatory environment. OR Education and Experience: A combination of related education in business administration, public administration, criminology, criminal justice, criminalistics, political science, police science, law enforcement, law, economics, accounting, finance, psychology, sociology and/or relevant experience in compliance or investigative experience in a regulatory environment equal to five (5) years.

Qualifications

Note: If submitting a transcript, certification or other relevant materials, candidates may redact information that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution.

Special Qualifications

• Must possess and maintain a valid Driver's License (at the time of application).
• The preferred candidate will possess the following qualifications: Experience interpreting and applying statutes and regulations, Experience working in a highly regulated industry that prioritizes public safety, Preferred applicants will possess more than the required minimum experience in professional investigative and/or compliance experience in a regulatory environment, Experience in public sector or interacting with government organizations, Outstanding candidates will have recent experience with: investigations involving public safety and researching databases, Proficiency in Google Suite, Proficient in Microsoft Word and Excel, Excellent oral and written communication and interpersonal skills.

Conditions of Employment

• Employees are in a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty, integrity, and public confidence.
• All personnel must file all necessary Colorado Individual Income Tax (CIIT) returns and pay tax obligations, therefore all employees must undergo a pre-employment evaluation of their tax records/accounts to ensure compliance with this policy.
• Certain positions based on duties may require scheduled background investigations.
• Pursuant to the Universal Driving Standards Policy, any worker who will be expected to drive a State-owned vehicle is responsible for maintaining a safe driving record and a valid driver license prior to driving any State-owned vehicle.
• To Be Compliant With The New Fleet Vehicle Policy, Motor Vehicle Records (MVRs) Will Be Pulled For Review For Workers Who Have an assigned State fleet vehicle.
• Are required to operate a vehicle as part of the position.
• Utilize a State fleet vehicle as a pool vehicle.
• Minimum Qualification Screening: A Human Resources Analyst will only review the work experience/job duties sections of the online job application, to determine whether you meet the minimum qualifications for the position for which you are applying.

Supplemental Information

• Equity, Diversity, and Inclusion Compliance: The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness. The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities. The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply.
• The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them.
• The Colorado Department of Revenue is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship.