COMPLIANCE ADMINISTRATOR

Job Duties And Responsibilities

• Carry out exterior inspections of homeowner change and/or improvement requests to ensure they comply with community standards.
• Prepare and send courtesy notices based on site inspections and reports from Community Services Officers (CSOs).
• Handle Architectural Control applications; compile necessary plan review documents for committee approval.
• Attend Architectural Control meetings, prepare meeting packets, and document meeting minutes.
• Communicate with homeowners about the Architectural Control process, providing timely and accurate responses to their inquiries and concerns.
• Offer compliance training as requested by community leadership.
• Perform other duties and special projects as assigned.

Qualifications

• High School Diploma (or equivalent), with an Associate’s Degree preferred.
• Minimum of two years of property management (or related) experience; CCAM certification is preferred.
• Strong preference for previous experience in facilities and/or maintenance management in hospitality, property management, or a related industry.
• Solid knowledge of Microsoft Office Suite (Outlook, Excel, Word).
• Excellent leadership abilities and comfort with public speaking.
• Conflict resolution skills.
• Ability to meet deadlines and handle time-sensitive issues.
• Superior multi-tasking skills.
• Strong written and verbal communication skills.
• Ability to provide high-level customer service with attention to detail and organization.
• Must be a team player.
• Adaptable and dependable with a strong attendance record.
• Professional and respectful demeanor with all staff and guests.

Special Position Requirements

• Must have and maintain a valid driver’s license, vehicle insurance, and a driving record compliant with Company policy.
• May require occasional long hours to meet business needs.
• Must be able to relocate up to 25 pounds and travel to and from offsite meetings.