Complex Claims Director - Management Liability

At AIG, we are reimagining the way we help customers manage risk. Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. As Complex Claims Director for Management Liability, you will handle all aspects of our highest severity D&O claims with opportunity to handle high exposure Employment Practices Liability and Fiduciary Liability claims, working with some of the industry's top talent in Financial Lines Claims.

Responsibilities

• Determine the scope and extent of available coverage
• Investigate, evaluate, and dispose of new and existing Directors & Officers Liability claims, including possibly Employment Practices Liability and Fiduciary Liability claims
• Prepare and execute investigation strategies that identify critical issues affecting liability, causation, and damages; assess risk transfer and contribution opportunities
• Communicate clearly and concisely with internal and external customers, including insureds, brokers, and underwriters, to provide guidance and manage expectations
• Properly document exposure evaluation and resolution strategy
• Frequently present claim disposition recommendations to senior management
• Obtain appropriate authority to independently negotiate multi-million dollar claims with top plaintiff attorneys nationwide
• Document evaluation, thought process, and strategy
• Utilize ADR as appropriate and necessary
• Effectively strategize and budget litigation of each claim through discussions with counsel, vendors, and insureds
• Establish clear ground rules with defense and coverage counsel to maintain financial control of budget and expenses
• Travel approximately 10%

Requirements

• 6+ years of experience handling complex insurance claims, litigation, or other related experience; management liability claims experience highly preferred
• Excellent communication skills (verbal/written) and strong negotiation skills
• Advanced experience and capabilities in litigation claims management including ADR and mediation process
• Experience attending and controlling cases: pre-suit, litigated, post-trial, at mediations, settlement conferences, etc.
• Bachelor's Degree or equivalent required; JD highly preferred
• Multi-state adjuster licenses preferred
• Motivation and interest in the potential for an upwardly mobile career path

Pay

For positions based in Chicago, the base salary range is $120,000–$150,000. For positions based in New York, the base salary range is $105,000–$148,000. The position is also eligible for a bonus in accordance with the terms of the applicable incentive plan.

Benefits

AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development. A summary of benefits can be viewed in the 2026 Benefits Overview.

Schedule

AIG values in-person collaboration as a vital part of its culture and asks team members to be primarily in the office.