Company Strategy & Operations

About the role

Stripe is seeking a senior operator and systems thinker to join the Central Strategy and Operations (S&O) team. This role is a senior individual contributor responsible for owning and executing planning processes, automating manual workflows, and designing central operations infrastructure.

This role connects strategy to execution by running planning for Stripe, improving existing processes, and driving continuous operational improvement. It involves working directly with the most senior leaders at Stripe and challenging assumptions to improve the operational systems of the company.

Responsibilities

• Own and execute annual planning including multiple offshoot workstreams and the frameworks leadership uses to make decisions.
• Identify and automate manual, repetitive, or fragmented processes to replace them with scalable systems.
• Prepare and run leadership-level operating forums, bringing your own point of view into the room and owning the follow-through.
• Translate strategy into operational reality by helping teams drive strategic discussions in leadership forums.
• Drive continuous operational improvement by maintaining a running view of where the operational systems of the company are breaking down and working across teams to address root causes.

Requirements

• 15+ years of work experience, with a significant portion in operational roles at high-growth tech companies.
• A track record of building and owning operational systems.
• Deep experience with company or functional planning, including annual planning, OKR and SOKR-style goal-setting, resource allocation, and operating cadence design.
• A systems thinker who is automation-first.
• Strong analytical rigor and ability to own data and metrics directly.
• Experience working directly with and presenting to C-suite and senior executive stakeholders.
• A high comfort with ambiguity and taking undefined operational problems and designing solutions.
• Technical proficiency in AI tools to automate workflows as needed.
• Prior experience at a technology company.

Qualifications

• Background in fintech, management consulting, or investment banking is a plus, but not required.
• Familiarity with modern planning tools, workflow automation platforms, and operational data infrastructure.