Strategy & Operations
About the role
As a member of the Strategy and Operations team at January, you'll drive the decisions and work that directly accelerate our enterprise growth. You'll join one of the three teams: the team that turns complex client integrations into a build-once, scale-forever capability, the team that deepens client relationships and converts them into durable revenue, or the team that makes January's compliance record the competitive edge clients cite when they choose us — and the reason they continue to expand.
Responsibilities
- Drive the decisions and work that compound January's growth.
- Own a point of view on the biggest growth levers within your domain.
- Identify patterns in your team's work that should reshape product priorities, operational investments, or go-to-market strategy.
- Drive the highest-leverage initiatives end-to-end, from diagnosis through adoption.
- Kill low-value work with conviction.
- Build the systems, playbooks, and capabilities that compound.
- Eliminate the drag that prevents your team from focusing on the highest-value work.
- Turn repeat client situations into systematic capabilities.
- Create analytical infrastructure that lets your team self-diagnose.
- Own the named outcomes of the team you join.
Qualifications
- Track record of owning operational outcomes end-to-end across strategy, operations, or consulting roles.
- Experience owning client relationships or client-facing delivery in a high-touch context.
- Demonstrated ability to structure messy, incomplete data into insights.
- Experience driving outcomes that depend on teams you don't control.
- Technical fluency to build automations and operational tools.
- Strong preference for candidates who've operated at the intersection of strategy and execution.
Skills
- Collaborative Ownership beats Fiefdoms.
- Speed beats perfection.
- Candor beats comfort.
- Writing beats meetings.
Benefits
We are dedicated to transparent, fair, and equitable compensation practices that reflect our commitment to fostering an environment where all team members are valued and supported. We encourage individuals from all backgrounds to apply. We are an equal opportunity employer committed to diversity and inclusion in the workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, age, veteran status, or any other legally protected characteristic.
Pay
Details TBD.
Schedule
Details TBD.