Company Strategy & Operations
Overview
Stripe is a financial infrastructure platform for businesses. This role is part of the Central Strategy and Operations (S&O) team, which sits at the center of how Stripe runs as a company. This role specifically owns the machinery of company operations, including planning processes, operating rhythms, information architecture, and cross-functional systems that let the leadership team at Stripe make better decisions, faster.
Responsibilities
Run planning for Stripe. Own and execute how Stripe does annual planning including multiple offshoot workstreams, and the frameworks leadership uses to make decisions. Continuous improvement of existing processes, automating manual workflows and helping us redesign lighter ways to do the work in the future.
Build, automate, and scale central operations infrastructure. Identify where manual, repetitive, or fragmented processes are creating drag and replace them with scalable systems—whether that's working with others on structured data pipelines, AI-augmented workflows, or new tooling.
Translate strategy into operational reality. Help teams drive strategic discussions in leadership forums with your thinking and architecture. Prepare and run leadership-level operating forums, bring your own point of view into the room, and own the follow-through.
Drive continuous operational improvement. Challenge assumptions, not just execute against them. Maintain a running view of where the operational systems of the company are breaking down—where decisions are slow, handoffs are unclear, or accountability is diffuse—and work across teams to address root causes.
Requirements
15+ years of work experience, with a significant portion in operational roles at high-growth tech companies—product operations, strategy and operations, business operations, or company or corporate planning
A track record of building and owning operational systems. You have measurably improved how a company or large team operates, not just managed existing processes
Deep experience either with company or functional planning—annual planning, OKR and SOKR-style goal-setting, resource allocation, and operating cadence design
A systems thinker who is automation-first—you instinctively reach for tools, data pipelines, and AI-augmented workflows to reduce manual overhead and increase leverage
Strong analytical rigor—you're comfortable owning data and metrics directly, running your own analyses, and pressure-testing assumptions without relying on a dedicated analytics partner
Experience working directly with and presenting to C-suite and senior executive stakeholders. You're comfortable owning the room and bringing a sharp, independent perspective
High comfort with ambiguity—you take an undefined operational problem, scope it, design a solution, and drive it to completion with minimal oversight
Technical proficiency in AI tools in order to automate workflows as needed
Experience applying automation-thinking and scaled approaches to operational workflows—from analysis and synthesis to systems and decision support
Prior experience at a technology company is required
Preferred Qualifications
Background in fintech, management consulting, or investment banking
Experience with the product and infrastructure ecosystem at Stripe or similar complex platform businesses
Familiarity with modern planning tools, workflow automation platforms, and operational data infrastructure
Location
Available in an office or remote location (35+ miles or 56+ km from a Stripe office)
Benefits
Annual US base salary range: $191,500 - $287,300
Equity, company bonus or sales commissions/bonuses
401(k) plan
Medical, dental, and vision benefits
Wellness stipends
Team
Operations
Job Type
Full time