Operations Manager

About the role

With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. Many of the company’s managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. The work can be challenging, but employees who have stayed for decades say that if you have the desire to learn and the drive to succeed, Loomis is the place to be.

Responsibilities

• Recruiting, interviewing, testing, selecting, and training of operations personnel.
• Training, development, and performance evaluation of operations supervisors.
• Oversight and coordination of route, dispatch, vault, and terminal operations through respective managers/supervisors.
• Oversight and coordination of maintenance of vehicles, forklifts, and other equipment; ensuring preventive maintenance and repairs are performed in a timely manner.
• Controlling the costs of operations.
• Ensuring safety of employees, vehicles, and facilities through training, monitoring, and enforcement of policies and procedures.
• Maintaining security of cargo and terminal through training, monitoring, and enforcement of policies and procedures.
• Investigating accidents and processing required paperwork.
• Developing and maintaining customer service capabilities among all operations staff; responding to customer inquiries and/or complaints.
• Controlling overtime hours, monitoring employee vacation schedules, and maintaining effectiveness and efficiency of route, terminal, and vault operations.
• Short and long-range operational planning to meet branch goals.
• Delivering employee training to licensed armed driver/guards and terminal employees who operate or support armored transportation routes.
• Overseeing the highly sensitive environment relating to ATM machines and the security required for all safety aspects.
• Establishing and maintaining cooperative relationships with local, state, and federal law enforcement agencies throughout the area and surrounding cities.
• Maintaining company compliance with regulatory statutes involving DOT, OSHA, and EPA.

Qualifications

• 3-5 Years of Leadership Experience (a plus)
• Logistics or transportation experience required
• College Education or Military experience preferred
• 1-2 Years of Safety and Security Experience (a plus)
• Basic knowledge of Transit Vault, coin vault and CMS
• Successful completion of Human Performance Evaluation (HPE) including specific lift, carry, push‑pull, repetitive coupling, and climb tests as detailed in the posting

Benefits

• Vacation and Sick Time (PTO) as well as Paid Holidays
• Health & Dental Insurance
• Vision Insurance
• 401(k) Plan
• Basic Life Insurance Plan
• Voluntary Life Insurance Plan
• Flexible Spending and Health Savings Account
• Dependent Care Account
• Industry leading Training and Development

Pay

Salary is commensurate with skill set,